CIRCUSTEETH is a collaborative clowncore and kidcore brand created by me, Kenny Dawn! Going into this, it was really important to me that the products I make are gender neutral, size inclusive, and made with both ethics and accessibility in mind. After all, clowning is for everyone! :o)
If you have an issue, question, or comment, please fill out our contact form below for the fastest response. You can also email us at firstname.lastname@example.org or DM us on our social media.
frequently asked questions
WHAT IS THE AVERAGE SHIPPING TIME?
It really depends on what you buy, as well as how impacted I am with orders. The average order will take a week or two to package and make it to the post office. From there, give it about a week to arrive to your doorstep if you are in the US, and a month or more if you are international.
The maximum time a order will take to be packaged is one month (not including shipping time). Shoot me a DM or email if you haven't received a tracking number past the one month mark.
What do you write on your customs forms?
I try to be as accurate as possible on customs forms, to protect myself, my business, and your purchase. Please be prepared for the possibility of paying customs fees if you are an international customer.
What is your return policy?
If I sent you the wrong size or wrong item, I will pay for postage for you to send the items back to me. Once I receive a tracking code to confirm the items are being sent back, I will send you the correct items!
If you received the correct item you ordered and have an issue, email me and we can try to figure something out. I may be able to exchange sizes if your size is in stock, but otherwise, all purchases are final and non-refundable.
Is your packaging discreet?
No. Most packaging will be very colorful. If you have an issue with this and need discreet packaging, let me know and I can accommodate. All packages will be shipped from "CIRCUSTEETH" or "wogglebugg". The name you put for your shipping address is the name that will be on the package, so feel free to write whatever is safe and comfortable for you. It doesn't have to be your legal name. It can even be your clown name! :o)
Where are your size charts?
When you click on the listing, size charts are to the left of the main product picture on desktop. Click on it to see it full size! If you are on mobile, you can swipe through the pictures to find the size chart. Most of our clothes are standard US unisex sizes, but a few items may run small. All of our items that run small will say so in the description!
CIRCUSTEETH is run out of my office. It is smoke free and has no animals, but I do have a dog at home. Sometimes, dog hairs might stick to my clothes and make their way into packages, but I try my best to avoid that from happening. If you have a severe allergy to dogs, I would recommend washing your clothes before wearing them.